229 Corlett Dr, Bramley, Johannesburg, Gauteng |
 010 440 0510   |   084 474 0088
Eagle Ford | 229 Corlett Dr, Bramley, Johannesburg, Gauteng | 010 440 0510 084 474 0088
Wheel & Tyre

Ford Family Promise

Get ready for an ownership experience that keeps you going

The Ford Family Promise offers a streamlined ownership experience that keeps things easy and hassle-free. Exclusively for Ford owners, it includes a suite of upgraded services and options that simplify your ownership experience, providing peace-of-mind and ease wherever you are. We take care of your Ford, so you can take care of life.

National Dealer Network

The Ford Family Promise is nothing without our vast, dedicated and established extensive dealer network with over 118 Ford dealers nationwide and with dealers in Botswana, Namibia, Lesotho and Eswatini. Ensuring that wherever you are, the Ford Family can meet your motoring needs.


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Online Service Booking

Booking a service for your Ford is as simple as using the FordPass app, by visiting the Ford website or directly on www.myfordjourney.co.za. Simply fill in your vehicle details and selected preferred Ford dealer to get your vehicle serviced with the least amount of hassle. You can also modify or cancel your booking any time.

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Express Service

When time is of the essence, Ford’s Express Service is the option for you. Your vehicle is serviced without any compromise, within the hour, giving you the time back that you need.





Service Price Calculator

Get the best gauge of your out-of-plan vehicle service costs with our Service Price Calculator. No more surprises and absolute transparency.


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Vehicle Loan Programme

We keep you on the road by offering you a loan car should your vehicle need to remain at a dealership overnight.


Vehicle Pickup & Delivery

Tell your preferred dealership when and where you’d like to have your Ford picked up - home or work - and we’ll collect it, service it at the dealership and return it to you free of charge.

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Mobile Servicing

When you can’t come to us, we will come to you. With Mobile Servicing, we’ll service your Ford at your home or place of work, free of charge without any compromise.


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Genuine Ford Parts

As a Ford owner, you have access to a wide range of Genuine Ford Parts - after all, no one knows your Ford better than we do. Choose Ford Genuine Parts or Motorcraft® Parts, which are symbols of dependable reliability. Approved by Ford and exceeding all aftermarket standards, these best-in-class replacement parts ensure unwavering safety and top-notch quality at an affordable price. Backed by a 24-month unlimited km warranty, Genuine Ford Parts and Motorcraft® Parts are the right choice for your vehicle.

Repairs and Replacements

Get the right tyres for your Ford at competitive prices. Our network of trusted dealers offers a wide selection of more than 15 brands to choose from.


Two Year Parts Warranty

Enjoy a 2-year unlimited km warranty on Ford Genuine Parts and Motorcraft® parts with the Ford Family Promise. Drive with confidence, choose genuine parts, and experience peace of mind on every journey.


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Ford Credit

Get the right tyres for your Ford at competitive prices. Our network of trusted dealers offers a wide selection of more than 15 brands to choose from.



FordPassTM App

FordPassTM puts the ownership experience in the palm of your hands. With the app, you’ll enjoy remote access and control to features like Remote Start/Stop, Vehicle Health Alerts, Vehicle Locations and Online Service Booking* anytime, anywhere.

Ford Maintenance Plan

From day one, a Ford Protect plan provides worry free motoring and is the only plan designed to keep your Ford a Ford. The Ford Protect 3-in-1 Premium Maintenance Plan will provide you with comprehensive cover to take care of your routine and unforeseen motoring needs. From Scheduled Services, Wear and Tear and Electrical and Mechanical Coverage we have you covered.


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Optional Service Plan

The recommended retail price of your vehicle includes a 6 year / 90 000km Ford Optional Service Plan.This plan ensures that your vehicle covers scheduled services as per the Ford Service schedule over the selected duration, intervals and mileage providing peace of mind motoring.




Free 4x4 Training

When you purchase a new 4x4 Ford Ranger or Everest, you become eligible for a complimentary introductory 4x4 training course. This course is designed to equip you with the skills and knowledge necessary for the safe and environmentally responsible operation of your four-wheel-drive vehicle, both on and off-road.



Ford Comprehensive

Ford Comprehensive: The Ultimate Car Insurance Solution, Powered by MiWay and Santam.

This is a groundbreaking collaboration between Ford, Santam and MiWay. This offers you a quick and effortless way to secure comprehensive insurance for your vehicles. Leveraging the advanced technology of Ctrl Technologies, we provide a platform where you can easily obtain a customised quotation from MiWay and Santam, ensuring that your new or pre-owned Ford is protected with the best coverage available.


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24/7 Roadside Assistance

If your Ford vehicle breaks down or has a flat tyre, a single call will dispatch assistance to get you back on the road or your vehicle to the nearest Ford dealer, free of charge. In the event of a collision, your car will be towed to a Ford Approved Body Repair centre, and if there are injuries, a medical rescue service will be activated with one call. This 4-year assistance plan covers you, your family, and any authorized driver or passenger in your vehicle. Call our toll-free number: 0861 150 250.





Collision Network

To retain the integrity of your vehicle after it has been involved in an accident, you have access to a Ford Certified Collision Network. The Ford Certified Collision Network offer several services that will take away the uncertainty, worry and inconvenience that follows an accident.










Ford Protect Plans

At Ford, we recognize the importance of maintaining your vehicle to ensure your continued satisfaction and trust in our brand. That's why we offer Ford Protect products, designed to provide comprehensive coverage for your vehicle's maintenance and repair needs. Take up our Pre-Owned Maintenance Plan and Used Service Plans to ensure that your Ford stays in mint condition.


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Accessories

There’s no better way to personalise your Ford than with the wide range of Ford accessories available for every model. From seat covers and floor mats, to canopies and bull bars, you will find many options to customise your Ford through any of our nation-wide Dealers.





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Disclosures

1. Available at selected Ford dealerships only.

2. Service Price Calculator is currently applicable to only Ranger, Everest, EcoSport, Fiesta and Figo models.

3. Ford Vehicle Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specific criteria. A non-operational vehicle is not eligible and will require roadside assistance.

4. Ford Credit: Subject to credit vetting and approval. FFS Finance South Africa (Pty) Ltd, trading as Ford Credit, is an Authorised Financial Services Provider (FSP 31946) and Registered Credit Provider (NCRCP 72). Offers subject to change without prior notice. Visit ford.co.za for further details.

5. FordPass: FordPass Connect enables connected services and is available on selected vehicles. FordPass Connect will be enabled at time of vehicle delivery. The FordPass App and the FordPass Connect modem can only work when both are connected to the telecommunications network. Ford cannot guarantee FordPass will always be fully operational, and the app may be unavailable, or services interrupted. Ford is not responsible for any limitations of the telecommunications network or your mobile device. Use of FordPass is subject to the FordPass Terms and Privacy Policy available on https://www.ford.co.za/fordpass/ and requires a compatible mobile device, internet access and software (including software updates from time to time).

6. Ford Protect: Ford Motor Company of Southern Africa (Manufacturing)(Pty)Ltd is a registered financial service provider, FSP No. 48173.

7. Optional Service Plan Included as standard optional on Ranger, Everest, Territory, Tourneo, Transit, Mustang and excludes Puma and specific Transit derivatives).

Jurisdiction and Currency: Your plan is valid only within the territorial limits of South Africa, Botswana, Namibia, Lesotho, and Swaziland. All payments will be made in the currency of South Africa. Your plan will be governed by the laws of the Republic of South Africa whose courts will have jurisdiction in any dispute arising under your plan.

Where to go for Service and Repairs: For the performance of covered services and repairs under any Ford Protect Plan, you must go to a Ford Authorized Dealer.

Repairs and Maintenance Service are made with Authorized New or Remanufactured Parts: All repairs and covered maintenance services will be made with authorized new or remanufactured parts or other products authorized by Ford Motor Company.

8. Free 4x4 Training The 4x4 training is only available to 4x4 Ranger, Raptor and Everest owners and is valid for a year from the date of purchase.

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229 Corlett Dr, Bramley, Johannesburg, Gauteng
Sales: 010 440 0510
Service: 010 597 1555
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